TERMS & CONDITIONS

 

WE ARE COMMITTED TO MAKE YOUR SHOPPING EXPERIENCE WITH US ENJOYABLE. KINDLY READ THROUGH THE FOLLOWING TERMS  PRIOR TO MAKING YOUR PURCHASE. AS IT CONTAINS TERMS AND CONDITIONS THAT ARE PART OF YOUR AGREEMENT WITH WWW.TIFANNY33.COM.  BY SHOPPING WITH US, YOUR ARE DEEMED TO HAVE ACKNOWLEDGE, UNDERSTOOD, AND AGREED TO THE TERMS STATED BELOW, TIFANNY 33 RESERVES THE RIGHT TO MAKE AMENDMENTS TO ANY OF THE TERMS & CONDITIONS BELOW WITHOUT NOTICE .

DELIVERY

  • ALL ORDER ARE PROCESSED WITHIN 1-2 WORKING DAYS (OR MORE DURING SALE PERIOD) UPON VERIFICATION OF PAYMENT. OUR PICK UP SERVICE BY J&T EXPRESS(MALAYSIA)SDN BHD IS CARRIED.
  • DELIVERY IS CARRIED OUT DURING WORKING HOURS (MON-FRI), EXCLUDING WEEKENDS AND LOCAL PUBLIC HOLIDAY(MALAYSIA).
  • KINDLY TRACK YOUR ORDER AT (HTTP:WWW.JTEXPRESS.MY) BY USING THE TRACKING NUMBER WHICH UPDATE BY EMAIL. IF YOU DID NOT RECEIVE EMAIL NOTIFICATION WITHIN 3 WORKING DAYS KINDLY EMAIL TO US TIFANNY33TEAM@GMAIL.COM
  • ALL THE ORDER USUALLY TAKE 2-5 WORKING DAYS TO ARRIVE YOUR DOORSTEP.
  • ONCE THE DISPATCH CONFIRMATION IS EMAILED TO YOU, YOUR PRODUCTS ARE UNDER THE RESPONSIBILITY OF OUR THIRD PARTY POSTAL SERVICE PROVIDERS AND WE SHALL NOT BE RESPONSIBLE FOR LOST PARCEL IN POST IF PROOF OF POSTAGE IS SUPPLIED. ANY CLAIM WILL HAVE TO BE MADE WITH OUR THIRD PARTY POSTAL SERVICE PROVIDERS AND WE WILL MAKE REASONABLE EFFORT TO ASSIST IN COMPENSATION CLAIMS(IF ANY).THERE WILL BE NO REFUNDS.
  • PLEASE TAKE NOTE THAT IF YOU PURCHASED A BACKORDER ITEM ALONGSIDE A READY STOCK ITEM, WE WILL SEND THE READY STOCK ITEM TO YOU FIRST. (EXCEPT INTERNATIONAL ORDERS, IN WHICH THE READY STOCK WILL BE SENT TOGETHER ONCE BACKORDER ARRIVES) THE BACKORDER ITEM WILL BE SENT ON A SEPARATE PARCEL. YOU MAY ALSO CHECK YOUR BACKORDER STATUS HERE.
  • WWW.TIFANNY33.COM IS UNABLE  TO MAKE ANY AMENDMENT OR COMBINE ORDERS WHICH WERE SEPARATELY MADE ONCE THEY HAVE BEEN CONFIRM. KINDLY ENSURE THAT THE CORRECT ADDRESS, SIZE AND COLORS HAVE BEEN INPUTTED PRIOR TO MAKING PAYMENT.
  • ALL REASONABLE EFFORTS TO DELIVER YOUR ORDER WILL BE MADE BY WWW.TIFANNY33.COM HOWEVER, CUSTOMERS ARE RESPONSIBLE TO HAVE SOMEONE. AT THE DELIVERY ADDRESS TO RECEIVE PARCEL AND SIGN. RECEIVED BY UNAUTHORIZED PERSONS, ANY COST FOR RE-DELIVERY WILL BE PASSED TO THE CUSTOMER IF THE DELIVERY IS UNATTENDED AT THE TIME OF DELIVERY.
  • WWW.TIFANNY33.COM WILL NOT BE RESPONSIBLE FOR DELAY CAUSED BY COURIER SERVICE.
  • PLEASE MAKE SURE THE DELIVERY DETAILS – ADDRESS, CONTACT NUMBER ,EMAIL AND NAME IS VALID/ACCESSIBLE.

 

PRICING AND AVAILABILITY

WHILST WE TRY AND ENSURE THAT ALL FULL DETAILS, DESCRIPTIONS AND PRICES WHICH APPEAR ON WWW.TIFANNY33.COM ARE ACCURATE, ERRORS MAY OCCUR. IF WE DISCOVER AN ERROR IN THE PRICE OF ANY GOODS WHICH YOU HAVE ORDERED WE WILL INFORM YOU OF THIS AS SOON AS POSSIBLE.

 

PRODUCTS

  • PRODUCTS COLORS MAY DIFFER MAINLY DUE TO COLOR CALIBRATION OF INDIVIDUAL’S COMPUTER AND IT MIGHT APPEAR BRIGHTER/DARKER IN REALITY DUE TO STRONG STUDIO LIGHTING USED.
  • A DIFFERENCE OF 1.0’’ – 2.0’’ BETWEEN THE ITEMS(S) RECEIVED FROM WHICH WAS PROVIDED IN OUR GIVEN MEASUREMENT MAY NOT BE CONSIDERED AS A DEFECT.
  • MEASUREMENTS PROVIDED ON EACH OF THE PRODUCTS ARE IN MAXIMUM STRETCH.
  • TIFANNY 33 DO NOT OFFER RETURN OR REFUND IF PRODUCT IS NOT HANDLED AS PER INSTRUCTED IN PRODUCT DETAILS.
  • FOR PRINTED ITEMS, PLEASE NOTE PLACEMENT OF PRINTS WILL DIFFER FOR EVERY PIECE DUE TO CUT OF FABRIC.
  • WWW.TIFANNY33.COM WILL NOT RESPOSIBLE FOR COLOR DROP AFTER WASH AND WILL NOT EXCHANGE FOR ZIPPER DEFECT(WE STRICTLY CHECKED ON THE CONDITION BEFORE SEND OUT)
  • REQUEST FOR EXCHANGE/RETURN DUE TO SUCH REASON ABOVE WILL BE REJECTED.

 

PRODUCTS CARE

  • YOU ARE ADVISED TO HAND WASH ALL TIFANNY 33 (INDIVIDUALLY) WITHOUT SOAKING FOR THE FIRST FEW WASHES AS COLOUR TRANSFER MAY OCCUR.
  • PLEASE IRON ON RESERVE SIDE OF THE APPAREL. LOW TO MEDIUM HEAT IRONING IS ENCOURAGED FOR ALL PRODUCTS.

 

GIFT CARDS / DISCOUNTS

  • WE WILL NOT BE ABLE TO AMEND ANY DETAILS OF THE GIFT CARD AFTER THE ORDER IS PLACED.
  • DISCOUNTS ARE ONLY VALID IF THE VOUCHER CODES ARE ENTERED BEFORE CHECKOUT.
  • GIFT CARDS PURCHASED ARE NON-REFUNDABLE OR EXCHANGEABLE.
  • GIFT CARD MUST FOLLOW THE EXPIRE DATE

 

REFUND POLICY

  • GOODS SOLD ARE NOT REFUNDABLE

 

INCORRECT/DEFECTIVE ITEM(S) RECEIVED

  • ALL EXCHANGES HAVE TO BE MAILED BACK TO US WITHIN 5 WORKING DAYS FROM THE DAY THE PARCEL WAS DELIVERED. TIFANNY 33 ONLY BEAR THE COST WHICH IS SEND FROM OUR SIDE.
  • WE TRULY APOLOGIZE FOR SENDING/MAILING YOU THE INCORRECT/DEFFECTIVE  ITEM(S). PLEASE TAKE A PHOTO & PROVIDE US THE DETAILS/NAME OF THE WRONG/DEFECTIVE  ITEM(S) RECEIVED AND EMAIL US DIRECTLY AT TIFANNY33TEAM@GMAIL.COM
  • WE ARE SORRY WILL ISSUE A CREDIT NOTE WITH EXPIRY DATE IF ;
  1. THE ITEM YOU PAID  IS SOLD OUT WHEN NEW CUSTOMERS ARE PRAYING THE SAME ITEMS AT THE SAME TIME.
  2. THE ITEMS YOU PAID IS DEFECTED & LAST PIECE (AFTER CHECKED BY OUR QC TEAM).

 

  • EXCHANGE CAN ONLY BE DONE IF THE ITEM(S) IS IN ITS ORIGINAL CONDITION (TAG INTACT, UNWORN, UNWASHED OR UNALTERED, COMPLETELY FREE OF FRAGRANCE). IT WILL TAKE APPROXIMATERY  5 WORKING DAY TO PROCESS.

WARRANTY

  • WWW.TIFANNY33.COM DOES NOT OFFER PRODUCT WARRANTY, BUT SIMPLY EXTENDS THE MANUFACTURER’S STANDARD WARRANTY. IF YOU WISH TO OBTAIN INFORMATION REGARDING THE MANUFACTURER’S WARRANTY BEFORE ORDERING, PLEASE EMAIL US TIFANNY33TEAM@GMAIL.COM

 

 

PAYMENT

  • ORDERS WILL BE AUTOMATICALLY CANCELLED IF PAYMENT IS NOT RECEIVED WITHIN THE TIME FRAME GIVEN, CANCELLED ORDERS CANNOT BE REVERSED.
  • NO CANCELLATION AFTER TRANSACTION ARE MADE
  • ITEMS WILL SENT ONLY AFTER PAYMENTS HAS BEEN MADE
  • PAYMENT DETAILS HAVE TO BE SUBMITTED  VIA THE FORM PROVIDED ONCE YOU MAKE A PURCHASE
  • WE ACCEPT INTERNET BANKING,E-WALLET AND CREDIT CARD PAYMENTS ONLY.
  • NO CASH REFUND IS OFFERED, WE ONLY OFFER REFUND IN TERMS OF CREDIT NOTE.
  • IN THE EVENT WHERE WE’RE UNABLE TO VERIFY PAYMENTS, WWW.TIFANNY33.COM WOULD REQUIRE ASSISTANCE OF THE CUSTOMERS TO PROCESS THE ORDER AS QUICKLY AS WE CAN.

 

DISCLAMER

  • WWW.TIFANNY33.COM WILL MAKE A REASONABLE EFFORT TO ENSURE THAT SHIPPING INFORMATION, PRODUCT PIECE(S), PRODUCT DESCRIPTION(S) AND OTHER INFORMATION ON THIS SITE IS CORRECT. HOWEVER, WWW.TIFANNY.COM CANNOT GUARANTEE THE ACCURACY.
  • YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS TIFANNY 33, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS AND AFFILIATES, FROM ANY AND ALL THIRD PARTY CLAIMS, LIABILITY, DAMAGES AND/OR COSTS( INCLUDING, BUT NOT LIMITED TO, LEGAL FEES) ARISING FROM YOUR USE THIS WEDSITE OR YOUR BREACH OF THE TERMS OF SERVICE.
  • WWW.TIFANNY33.COM DOES NOT HAVE CONTROL OF AND CANNOT GUARANTEE THAT ANY CONTENT ON THIRD PARTY LINKS FROM THIS WEBSITE WILL BE SAFE FROM VIRUSES, INACCURATE INFORMATION OR INFLAMMATORY MATERIAL.

 

 

ENTIRE AGREEMENT

THE ABOVE TERMS OF SERVICE CONSTITUTE THE ENTIRE AGREEMENT OF THE PARTIES, ANY AND ALL PRECEDING AND CONTEMPORANEOUS AGREEMENTS BETWEEN YOU AND TIFANNY 33. ANY WAIVER OF ANY PROVISION OF THE TERMS OF SERVICE WILL BE EFFECTIVE ONLY IF IN WRITING AND SIGNED BY A DIRECTOR OF TIFANNY 33.

 

 

THANK YOU FOR SHOPPING US !